The Katana Secret Handshake
I recently got a Sanyo Katana phone, which is the first phone I've had that has a camera. I've found that I really like having the camera - I almost always have my cell phone on me, so I can snap impromptu pictures of the kids, or anything that tickles my fancy, such as the Hummer parked in front of one of Harvard Communities ultra-energy efficient homes. So I started taking pictures, and I ordered a USB cable off a vendor on eBay (for about $5 including shipping, about a 75% discount over what Qwest wanted), blithely assuming that I'd plug in the cable and download my pictures at some point in the future.
It turns out that Qwest will happily let you get at your photos for a monthly fee, which struck me as a neat little side business. However, Sanyo doesn't seem to be interested in offering a USB driver for the phone, and a search for "katana USB driver" reveals a whole hidden world of frustration.
I looked at using DataPilot, but ultimately decided to go with BitPim, a free alternative. Better than free, after all the pain, I was more than happy to donate some money to them, only to find that they don't want money - they want phones so they can implement support for more models. The only problem is that BitPim relies on the DataPilot drivers, which DataPilot has apparently gotten wise to, as the drivers are no longer available for download. However, the Sprint Connection Manager software package does contain the necessary drivers, so installing the Sprint package and selecting the option to install the Sanyo drivers, as well as the "phone as modem" driver will do the trick. Mobile Action also has a page for Katana drivers, though I haven't tried these. Another note - these drivers didn't work on Windows 2000, but worked fine for me on Windows 2003 Server.